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IMPORTANT COVID19 INFORMATION & GUIDELINES

 

 

AS AN ESSENTIAL SERVICE

WE ARE OPEN AT ALL COVID-19 TRAFFIC LIGHTS

AND DURING LOCKDOWNS

CANCELLATION POLICY & FEES UNDER COVD-19

Please note that we no longer offer special refunds for cancellations due to the Covid-19 situation or private circumstances. For more information please visit our Cancellation Policy page. 

AUCKLAND IS CURRENTY UNDER

 

 

 

 

 

 

 

 

 

 

 

ORANGE TRAFFIC LIGHT 

WHAT MAKE US A SAFER COVID-19 ACCOMMODATION

Since the beginning of the outbreak, we have made a few changes and upgraded to higher hygiene standards for the safety of our guests as well as our own. We have also used our lockdown time to redecorate and improve the cottage amenities. These improvements, which are at no extra cost to you, cannot be reflected in our standard rates or standard and your appreciation on social media is always welcome.

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  • The Cottage is self-contained and totally independent with its own private access and veranda.

  • The Cottage is equipped with its own separate air conditioning unit

  • We provide contact-less room service and check-in / check-out procedures.

  • Our calendar is blocked for 72hrs at RED LIGHT and 24hrs under ORANGE and GREEN LIGHTS before your arrival

  • Bio-Cleaning of all touchable surfaces including handles, knobs, switches, remotes, handrails using hospital grade disinfectant specially tested for Covid-19.

  • Fabrics are steamed- Linen are machine washed to higher temperatures

  • We follow NZ Health Ministry guidelines, self distancing and provide Covid-19 contact Tracer QR code at entrance.

  • We provide arriving guests with PPE including hand sanitiser, gloves, medical wipes and mask and no-touch rubbish bins.

 

SELF ISOLATION for COVID-19 FRONT-LINE MEDICAL WORKERS AND RETURNING RESIDENTS
Because we provide a safer Covid-19 accommodation we can now accept all medical Covid-19 front line medical workers and NZ returning residents in need of accommodation as long as they follow proper self-isolation procedures.

COVID-19 COTTAGE REQUIREMENTS FOR GUESTS & VISITORS

In order to safely manage the situation, all visitors and guests without exception are required to:

  • Provide a screenshot or photo of their double Covid-19 vaccination certificate and matching Driver's Licence or Passport before arrival. (Alternatively, a monitored Covid-19 test done within 72 hours showing negative result is acceptable).

  • Let us know their time of arrival to facilitate contact-less check-in.

  • Please ask for a Temperature check on arrival if you are feeling unsure or symptomatic.

  • Show your Pass on arrival and scan the Covid-19 tracing QR code located at the entrance of the cottage.

  • Keep a safe 1-metre distance from hosts and employees and avoid shaking hands.

  • Wear a mask when on property common grounds.

  • Wash or sanitise your hands on each arrival and

  • Follow the NZ Ministry of Health standards and Government safety requirements regarding personal hygiene, self isolation and movement restriction as applicable.

PLEASE DO NOT ENTER THE PROPERTY IF:

  • You are not fully vaccinated for Covid-19 (from 01/12/2021) or do not have a negative test result done within 72 hours.

  • You have within 2 weeks visited any of the "Places of Interest" advertised on the NZ Ministry of Health Website

  • You recently arrived from a foreign country without complying with NZ Covid-19 and health official requirements..

  • You are coming from or passed through a RED LIGHT zone of NZ.

  • You have been in direct or indirect contact with a known or suspected Covid positive case

  • You have been tested positive for covid-19 in the past 15 days.

  • You presently have, despite vaccination or negative test, any COLD or FLU symptoms such as shortness of breath, runny nose, cough, fever, loss of smell or are feeling generally unwell. If so, please call the NZ Healthline on 0800 358 5453 or visit a local doctor.

 

BIO-CLEANING SURCHARGE:

Please note that a one-off bio-cleaning surcharge of $20.00 may apply to every reservation during lock-down periods.

 

NOTES:

  • For the safety of our guests and our own, the salt water spa pool is not available during the Covid-19 pandemic.

  • A NZ$600.00 penalty may apply for non compliance of our Covid-19 rules to partly cover bio-cleaning costs and 72 hours of property shut down.

 

PLEASE SCAN OUR COVID TRACER BELOW BEFORE ARRIVING:

 


 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

We wish you a safe journey and are looking forward to host you shortly.

 

Kind regards

Geoff Gaillard

Owner

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